3. Agree an exchange
Once you’ve found a potential swapper, your email addresses are automatically exchanged so you can correspond directly. It’s worth phoning too – it’s often quicker, and it’s a good way to get to know each other. You’re bound to have lots of questions for each other, and lots of advice about how to get the most out of your homes and locations.
It’s also important to make sure you’re both clear about the details of the arrangement. For example, do you want them to water your plants? Are they happy for you to use their car? How will you divvy up the phone bills?
We recommend putting all this stuff in an Exchange Agreement beforehand. And we’ve made that simple, by providing a sample agreement on your ‘My Geenee’ page. This has all the basics in place, so all you have to do is bounce it back and forth a few times until you’re both happy with the details. Simple.
Go to Guides and Templates for more on exchange agreements.
Next step Local activities at special rates…
I would like to have a dialogue with [property reference removed] in [location removed] and can’t figure out how to connect with them. They responded to my listing and I have not found a way to respond to them. Please advise.
Thank you. Joan Columbus
The Member has replied that they are not interested, so you cannot contact them. If they had said that they were interested, then you would have been given their email address, so that you could continue a discussion with them, whilst completing the Geenee Agreement.
If someone has said “no thanks”, then the only way to contact them, is via a new Contact – visit the page for their property, and start an “new exchange”. We ask members not to pester other members when they have said “no”, but I see that in your case, the other party has said that they could be interested, so I see no problems with contacting them again in this case.
On reading the agreement contract it appears that there is a charge for communication via e-mail.I had understood that a straight forward exchange was free. Please advise
There is currently no charge for contacting another member. Once two members are interested in discussing matters further, they are given each others email address, and contact each other via regular email, to sort out details, and ask any detailed questions that they may have. There is currently no charge at any point for this service.
We strongly recommend that you take up Geenee Cover for your protection. There is a charge for this service, but it is optional.
We would appreciate if you could contact us, and let us know exactly where you found this information. If it is confusing, we would like to amend it.