6. Ratings and Reviews
Just like on eBay, our members build up a rating based on your feedback. So once you’re home from your holiday, let us know how it went. We want to know what you loved most about the home and the location, and what you might have changed, given the chance.
We email you the form automatically, and it doesn’t take long to fill in. But it’s invaluable in making sure every Geenee holiday is as good as it can possibly be.
I would like to rate and review the family that we have just exchanged with. How do I do this?
Seven days after the end of the exchange, you should get an email from Geenee, asking for a few details and comments, and asking for permission to refund any deposits held by Geenee. This should give you ample time to unpack, and check things out!
Anyone contacting us before seven days, will be dealt with by reply of email. In your case, the email is due to be sent on the day that I replied to your comment here! Your email will be sent over the next few hours.